General Terms and Conditions of Sale
Effective date: 29/05/2026
1. Seller's identity and contact details
The Site is operated by FNT GROUP HOLDING LT, a company incorporated under the laws of the United Arab Emirates, whose registered office is located at Office 2909 BC, floor 29, Tamouh Tower, Tamouh – Abuh Dhabi, Al Reem Island, United Arab Emirates (“Fincut”), which offers the Products for sale.
Fincut may be contacted using the following details, in particular for any complaint:
Postal address: Office 2909 BC, floor 29, Tamouh Tower, Tamouh – Abuh Dhabi, Al Reem Island, United Arab Emirates
Email address: support-en@fincutmen.com
The Site is hosted by: Shopify
Registered office: 151 O'Connor Street – ground floor, Ottawa, Ontario K2P 2L8 Canada
Telephone: 1-613-241-2828
2. Purpose
These general terms and conditions of sale apply without restriction or reservation to all online sales offered by Fincut on the website www.fincutmen.com (the “Site”).
The Site is an e-commerce platform that allows internet users (the “Buyers”) to purchase various everyday consumer goods of different kinds, and in particular clothing and fashion accessories offered for sale on the Site (the “Products”).
The purpose of these general terms and conditions is to define the terms and conditions of the online sale and delivery of the Products, as well as to define the rights and obligations of the parties in this context.
They are accessible and printable at any time via a direct link at the bottom of the Site's pages.
The applicable version of the general terms and conditions is the one available online on the Site on the date the Buyer places the order.
These general terms and conditions of sale prevail over any other general or specific terms and conditions not expressly approved by Fincut.
They may be supplemented, where applicable, by specific terms of use for certain Products or services offered on the Site, which supplement these general terms and conditions and, in the event of any conflict, prevail over them.
3. Legal capacity and acceptance of the general terms and conditions
3.1 Legal capacity
The Site is accessible:
- To any natural person with full legal capacity to enter into a commitment under these general terms and conditions. A natural person who does not have full legal capacity may only access the Site with the consent of their legal representative.
- To any legal entity acting through a natural person with the legal capacity to contract in the name and on behalf of the legal entity.
3.2 Acceptance of the general terms and conditions
The Buyer's acceptance of these general terms and conditions is evidenced by a checkbox in the order form. This acceptance may only be full and complete. Any acceptance subject to reservation is deemed null and void.
A Buyer who does not agree to be bound by these general terms and conditions must not place an order on the Site.
4. Placing an order and registering on the Site
4.1 Registration on the Site after purchasing Products
Any Buyer may order one or more Products, under the conditions set out in the “Placing an order” article, without having previously registered on the Site.
Placing the order automatically triggers the opening of an account in the name of the unregistered Buyer (the “Pre-Opened Account”).
The Buyer may then access their Pre-Opened Account from the Site and thus activate their account (the “Account”). Once the Account is activated, the Buyer has access to the history of the orders they placed before completing their registration, in their account.
In the absence of registration, the Customer Profile remains active for a period of three years from the unregistered Buyer's first order. If, beyond this period, the unregistered Buyer has not completed their registration, the Customer Profile is automatically deleted.
The Buyer warrants that all the information they provide in the registration form is accurate, up to date and truthful and is not misleading in any way.
They undertake to update this information in their account in the event of any changes (in particular: change of postal address), so that it always meets the aforementioned criteria.
The Buyer may access their Account at any time after identifying themselves using their login credentials.
The Buyer undertakes to use their Account personally and not to allow any third party to use it in their place or on their behalf, failing which they shall bear full responsibility.
They are likewise responsible for maintaining the confidentiality of their login credentials, any access to the Site using these being deemed to have been made by the Buyer. The Buyer must immediately contact Fincut at the details mentioned in the “Seller's identity and contact details” article hereof if they notice that their Account has been used without their knowledge. They acknowledge Fincut's right to take all appropriate measures in such a case.
4.2 Placing an order
To place an order, the Buyer must select the Product of their choice and place it in their basket.
They may access the summary of their basket at any time as long as the order has not been definitively validated and may correct any errors in the entered details.
The order is deemed received by Fincut when Fincut is able to access it.
As part of their order, the Buyer is asked to provide their details for delivery and invoicing purposes. They must fill in all the fields marked as mandatory in the form provided for this purpose. Orders that do not include all the required information cannot be validated.
The Buyer warrants that all the information they provide in the order form is accurate, up to date and truthful and is not misleading in any way.
They are informed and accept that this information constitutes proof of their identity and binds them as soon as it is validated.
4.3 Order confirmation
At the end of their order, the Buyer receives an order confirmation by email which:
- (i) summarizes the items in the order and the expected delivery time,
- (ii) includes the general terms and conditions in force on the date of the order,
- (iii) includes the invoice corresponding to the order.
The Buyer must ensure that the details provided when placing their order are correct and allow them to receive the confirmation email for their order. If they do not receive it, the Buyer must contact Fincut at the details mentioned in the “Seller's identity and contact details” article.
Fincut recommends that the Buyer keep the information contained in the order confirmation.
The order confirmation is deemed received by the Buyer when they are able to access it.
5. Characteristics of the Products
Before any online order and pursuant in particular to the provisions of Article L111-1 of the French Consumer Code, the Buyer may review, on the Site, the characteristics of each Product they wish to order.
The Products are offered for sale online subject to available stock.
The photographs and descriptions of the Products offered for sale online are as accurate as possible. They bind Fincut only with respect to what is specifically indicated. The Buyer is nevertheless informed and accepts that certain characteristics of the Products, and in particular their color, may not correspond exactly to the photographs presented on the Site, due to technical constraints.
6. Price and payment terms
6.1 Price
The sale prices of the Products are displayed on the Site.
They are stated in euros, all taxes included.
Fincut reserves the right, at its sole discretion and according to terms of which it shall be the sole judge, to offer promotional offers or price reductions.
Prices do not include any delivery charges that may apply to the delivery of the Products, which are charged in addition to their price. The amount of the applicable delivery charges will be indicated before the Buyer validates the order.
The applicable price is the one displayed on the Site at the time the Buyer's order is recorded.
Please note: Outside the European Union as well as in the French overseas departments and territories (DROM-COM), customs duties or local taxes may be payable and may be charged to the Buyer upon receipt of the parcel, in addition to the price paid to Fincut. These duties and taxes, the exact amount of which Fincut cannot determine in advance and of which it therefore cannot inform the Buyer prior to the order, remain the responsibility of the Buyer, who is solely responsible for properly completing any related declarations and/or formalities.
6.2 Payment terms
The full price of the Products is payable when the order is placed.
Payment may be made online:
- by bank card, through the secure online payment service indicated on the Site,
- by Paypal,
… or by any other means offered on the Site at the time of the order.
The Buyer warrants to Fincut that they have the necessary authorizations to use the chosen payment method.
Fincut reserves the right to suspend or cancel any order and/or delivery in the event of non-payment of any sum due by the Buyer, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the Site.
Penalties equal to 1.5 times the French legal interest rate will apply automatically to unpaid amounts from the first presentation of a formal notice by registered letter with acknowledgement of receipt.
6.3 Invoicing
Purchase invoices will be sent to the Buyer by any useful means.
6.4 Retention of title
Fincut retains full ownership of the Products sold until full payment of the price, including delivery charges, has been received.
7. Delivery
7.1 Delivery territory
For each Product offered for sale, the Site indicates the possible delivery territories for that Product.
The delivery of the Products ordered on the Site will be made to the address indicated when the Buyer places the order as the “delivery address” (which may differ from the billing address), provided that it is within the possible delivery territory for the Products concerned.
7.2 Delivery methods
Different delivery methods may be possible, depending on the categories of Products and their weight.
Before validating their order, the Buyer is informed of the possible delivery methods for the ordered Product as well as the times and charges corresponding to each of these methods.
The Buyer must select the desired delivery method and provide all the information necessary for the effective delivery of the Product using this method.
7.3 Delivery times
Delivery is carried out within the time indicated in the order confirmation email.
If delivery is not made within the above time, the Buyer may cancel the order, by registered letter with acknowledgement of receipt or in writing on another durable medium, if, after having instructed Fincut, by the same means, to make the delivery within a reasonable additional period, Fincut has not done so within this period.
The contract is deemed cancelled upon receipt by Fincut of the letter or written notice informing it of this cancellation, unless it has performed in the meantime.
In the event of cancellation of the contract under the above terms, the Buyer will be reimbursed for all sums they have paid, including delivery charges, no later than 14 days following the date on which the contract was terminated.
In any event, Fincut reserves the option of contacting the Buyer in order to propose alternative methods of reimbursing the price of the Products and the delivery charges. The Buyer must expressly and on a durable medium express their acceptance of the choice of an alternative reimbursement method.
8. Right of withdrawal
The Buyer has a period of 14 days, from the date of receipt of the Products ordered, to withdraw without having to justify any reasons or pay any penalties, with the exception of return costs which remain their responsibility and which they must pay. Where their order concerns several Products delivered separately, the above period runs from receipt of the last Product.
A Buyer who wishes to exercise their right of withdrawal must send to Fincut, at the details mentioned in the “Seller's identity and contact details” article, before the expiry of the above period, the withdrawal form appended to these general terms and conditions duly completed, or a statement clearly expressing their wish to withdraw and including their order number.
The Products must imperatively be returned to Fincut in their original packaging, without undue delay and no later than 14 calendar days following the Buyer's communication of their wish to withdraw. The Buyer is deemed responsible in the event of deterioration of the Products during their return to Fincut.
The Buyer will be reimbursed as soon as possible and no later than 14 days from the date Fincut actually receives the withdrawal request, for all sums paid for their order, less any return costs, which remain the responsibility of the Buyer. Fincut nevertheless reserves the right to defer this reimbursement until the Products have actually been recovered.
9. Legal guarantees
The Buyer benefits from the legal guarantees of conformity and against hidden defects of the item sold, including defects of conformity resulting from the packaging of the Products ordered on the Site.
If the Buyer notes that the Product delivered to them has a defect, a lack of conformity or is damaged, they must inform Fincut at the details mentioned in the “Seller's identity and contact details” article, indicating the nature of the defect, lack of conformity or damage noted and sending any useful supporting document, in particular in the form of photograph(s).
Fincut will arrange the return procedures with the carrier of its choice, of which it will inform the Buyer by any useful means. Fincut will bear the cost of this return.
Fincut will carry out the necessary checks and will offer the Buyer the replacement of the Product as far as possible. If replacing the Product is impossible, Fincut will reimburse the Buyer the full price paid for the Product as well as the corresponding delivery charges, by any useful means, as soon as possible and no later than 14 days following the date on which Fincut informed them of the impossibility of replacing the Product.
Reminder of the provisions of the French Consumer Code:
The consumer has a period of two years from delivery of the goods to obtain the implementation of the legal guarantee of conformity in the event of the appearance of a lack of conformity. During this period, the consumer is only required to establish the existence of the lack of conformity and not the date of its appearance.
Where the contract for the sale of the goods provides for the supply of digital content or a digital service on a continuous basis for a period of more than two years, the legal guarantee applies to this digital content or digital service throughout the planned supply period. During this period, the consumer is only required to establish the existence of the lack of conformity affecting the digital content or digital service and not the date of its appearance.
The legal guarantee of conformity entails an obligation for the professional, where applicable, to provide all the updates necessary to maintain the conformity of the goods.
The legal guarantee of conformity gives the consumer the right to the repair or replacement of the goods within thirty days of their request, free of charge and without major inconvenience to them.
If the goods are repaired under the legal guarantee of conformity, the consumer benefits from a six-month extension of the initial guarantee.
If the consumer requests the repair of the goods, but the seller imposes replacement, the legal guarantee of conformity is renewed for a period of two years from the date of replacement of the goods.
The consumer may obtain a reduction in the purchase price by keeping the goods or terminate the contract with a full refund in exchange for returning the goods, if:
- 1° The professional refuses to repair or replace the goods;
- 2° The repair or replacement of the goods takes place after a period of thirty days;
- 3° The repair or replacement of the goods causes major inconvenience to the consumer, in particular where the consumer definitively bears the costs of taking back or removing the non-compliant goods, or where they bear the costs of installing the repaired or replacement goods;
- 4° The lack of conformity of the goods persists despite the seller's unsuccessful attempt to bring it into conformity.
The consumer is also entitled to a reduction in the price of the goods or to termination of the contract where the lack of conformity is so serious that it justifies the price reduction or termination of the contract being immediate. The consumer is then not required to first request the repair or replacement of the goods.
The consumer is not entitled to termination of the sale if the lack of conformity is minor.
Any period during which the goods are unavailable for repair or replacement suspends the remaining guarantee period until delivery of the restored goods.
The rights mentioned above result from the application of Articles L. 217-1 to L. 217-32 of the French Consumer Code.
A seller who in bad faith obstructs the implementation of the legal guarantee of conformity is liable to a civil fine of a maximum amount of 300,000 euros, which may be increased up to 10% of the average annual turnover (Article L. 241-5 of the French Consumer Code). The consumer also benefits from the legal guarantee against hidden defects pursuant to Articles 1641 to 1649 of the French Civil Code, for a period of two years from the discovery of the defect. This guarantee gives the right to a price reduction if the goods are kept or to a full refund in exchange for returning the goods.
10. Buyers' obligations
Buyers are solely responsible for the use they make of the Products. It is their responsibility to verify that the Products are suitable for their specific needs prior to purchasing said Products.
They must also take the necessary measures to safeguard, by their own means, the information in their account that they consider necessary, no copy of which will be provided to them.
Finally, it is the Buyers' responsibility to take all appropriate measures to protect their own data and/or software stored on their computer equipment against any harm.
11. Fincut's liability
11.1 Fincut undertakes to regularly carry out checks in order to verify the operation and accessibility of the Site. In this respect, Fincut reserves the right to temporarily interrupt access to the Site for maintenance reasons. Likewise, Fincut cannot be held liable for temporary difficulties or impossibilities in accessing the Site that originate from circumstances beyond its control, force majeure, or that are due to disruptions of telecommunication networks.
11.2 Fincut cannot be held liable for the non-performance or delay in the performance of sales contracts due to circumstances beyond its control or a case of force majeure, as defined in Article 1218 of the French Civil Code.
11.3 In any event, the liability that Fincut may incur under these terms is expressly limited to the sole direct, proven damages suffered by Buyers
12. Intellectual property
The systems, software, structures, infrastructures, databases and content of any kind (texts, images, visuals, music, logos, trademarks, database, etc.) operated by Fincut within the Site are protected by all intellectual property rights or database producers' rights in force. Any disassembly, decompilation, decryption, extraction, reuse, copying and more generally, any act of reproduction, representation, distribution and use of any of these elements, in whole or in part, without Fincut's authorization is strictly prohibited and may be subject to legal proceedings.
13. Personal data
Fincut undertakes to comply with all the legal and regulatory obligations incumbent upon it regarding the protection of personal data, in particular Law 78-17 of 6 January 1978 in its latest amended version known as the French Data Protection Act and EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016.
To find out more about the management of their personal data and their rights, the Buyer is invited to read Fincut's privacy policy, accessible here.
14. Advertising
Fincut reserves the right to insert, on any page of the Site and in any communication to Buyers, any advertising or promotional messages in a form and under conditions of which Fincut shall be the sole judge.
15. Links and third-party sites
Fincut cannot under any circumstances be held liable for the technical availability of websites or mobile applications operated by third parties (including its potential partners) that the Buyer accesses through the Site.
Fincut assumes no responsibility for the content, advertising, products and/or services available on such third-party sites and mobile applications, which, it is recalled, are governed by their own terms of use.
Nor is Fincut responsible for transactions that take place between the Buyer and any advertiser, professional or trader (including its potential partners) to whom the Buyer is directed through the Site, and Fincut cannot under any circumstances be party to any disputes whatsoever with these third parties concerning in particular the delivery of products and/or services, the guarantees, declarations and any other obligations whatsoever to which these third parties are bound.
16. Prohibited conduct
16.1 The following are strictly prohibited: (i) any conduct likely to interrupt, suspend, slow down or prevent the proper functioning of the Site, (ii) any intrusions or attempted intrusions into Fincut's systems, (iii) any misappropriation of the Site's system resources, (iv) any action likely to impose a disproportionate load on the latter's infrastructure, (v) any breach of security and authentication measures, (vi) any act likely to harm the financial, commercial or moral rights and interests of Fincut or of the users of its Site, (vii) any practice diverting the Site to purposes other than those for which it was designed and finally, more generally, (viii) any breach of these general terms and conditions or of the laws and regulations in force.
16.2 It is likewise strictly prohibited to monetize, sell or grant all or part of the access to the Site, as well as to the information it contains.
16.3 In the event of a breach of any of the provisions of this article or, more generally, of violations of laws and regulations, Fincut reserves the right to take all appropriate measures and to bring any legal action.
17. Unsubscribing
The Buyer may unsubscribe from the Site at any time, by sending a request to this effect to Fincut by email, at the details mentioned in Article 2.
Unsubscribing takes effect within a maximum of 7 days from this request. It results in the automatic deletion of the Buyer's Account.
18. Modifications
Fincut reserves the right to modify these general terms and conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the Buyer's order.
19. Language
In the event of a translation of these general terms and conditions into one or more languages, the language of interpretation will be French in the event of contradiction or dispute over the meaning of a term or provision.
20. Registration on the telephone canvassing opposition list
In accordance with Law No. 2014-344 of 17 March 2014, the Buyer is informed that, as a consumer within the meaning of the French Consumer Code, they have the option of registering free of charge on the BLOCTEL telephone canvassing opposition list (www.bloctel.gouv.fr) in order to no longer be canvassed by telephone by a professional with whom they do not have an ongoing contractual relationship.
21. Mediation
The Buyer has the right to use a consumer mediator free of charge with a view to the amicable resolution of any dispute relating to the performance of these terms that may arise between them and Fincut, under the conditions set out in Articles L611-1 et seq. of the French Consumer Code.
For this purpose, they may contact the following consumer mediator:
Consumer Mediation Centre of Justice Conciliators (CM2C)
Postal address: 49 rue de Ponthieu 75008 Paris
Telephone: 01 89 47 00 14
https://www.cm2c.net
If the Buyer is a foreign consumer but located within the European Union, they benefit from the protection of the mandatory provisions of their country of residence. In the event of a dispute, the Buyer is invited to contact Fincut's customer service as a priority in order to seek an amicable solution.
Failing this, the Buyer may turn to national or European consumer dispute resolution mechanisms. The European Commission provides a page listing the relevant national mechanisms and contact points (mediation bodies, European consumer centres, FIN-NET, etc.), accessible here.
22. Applicable law
These general terms and conditions are governed by French law.